Poor performance dismissal

When not to claim over poor performance

Not every poor performance dismissal is worth a claim, and some have a better route.

For people seeking legal representation. For general information, please use our guides and tools.

Was your improvement plan a real chance or a formality?

Look honestly at how your performance improvement plan (PIP) ran. Did your employer set clear, achievable targets, check in with you regularly, and give you fair time before deciding?

If so, a challenge starts from a weaker position.

A PIP that existed mostly on paper, with vague goals and little support, is different. The employer still has to prove the process was fair, so a thin PIP file works against it, not you.

How were others in your role treated?

Think about whether colleagues doing similar work with similar results were treated the same way. If someone missed the same targets and kept their job, or got longer to improve, raise that difference.

Back wages are capped, and the ceiling depends on whether you were confirmed or on probation, so any claim has a limit on the money from the start.2 Weigh that limit against how strong your comparison is.

If your real complaint is unpaid salary, unused leave or a benefit you are owed, take it to the Labour Department. It falls under the Employment Act, not Section 20, and filing in the wrong place wastes time you may not have.

What can a better path look like?

Where the PIP looks genuine and your results were consistently short of a fair target, a formal dispute may not be worth it. A direct request for a fair reference letter or a small settlement can get you more, faster.

Check your dismissal date on the 60-day deadline calculator before you rule anything out.1 The page on dismissal for poor performance sets out what a genuine PIP process includes, so you can judge whether yours measured up.

If your case still looks worth pursuing, the Section 20 representation page explains the filing step. For the same question in a conduct case, read when a misconduct dismissal is not worth challenging.

If you want a lawyer’s view, an independent employment lawyer can review your case and act if it is worth pursuing.

If you are comparing a settlement with a claim over your poor performance dismissal, request lawyer contact first; only after an identified independent lawyer has contacted you and specifically requested the material, send your warnings and any improvement plan. An independent employment lawyer can review it and act for you if it is worth pursuing.

For people seeking legal representation. For general information, please use our guides and tools.

First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.

Common questions

Does a PIP always protect the employer?

No. A PIP with vague targets, no real support and a very short deadline can be challenged as a formality, not a genuine chance to improve. A well run PIP with clear goals is harder to contest.

Does it matter how other staff in my role were treated?

Yes. If a colleague with similar results was not put on a PIP or was given longer to improve, that gap can strengthen your case. Keep any details you remember about comparable staff.

What if I am only owed unpaid salary or leave?

Unpaid wages and leave are usually a Labour Department matter under the Employment Act, not a Section 20 dismissal claim. The two routes are separate, and a lawyer can point you to the right one.

Can I still negotiate directly with my employer?

Yes, and many performance disputes end there. A calm written request for a neutral reference or a small goodwill payment can settle things faster than a formal claim.

Sources

  1. An employee who believes a dismissal had no just cause or excuse can file a written representation to the Director General of Industrial Relations within 60 days of the dismissal Mah Weng Kwai & Associates (accessed 2026-09-22)
  2. Back wages awarded by the Industrial Court are capped at 24 months for a confirmed employee and 12 months for a probationer DNH (accessed 2026-09-22)

If you are comparing a settlement with a claim over your poor performance dismissal, request lawyer contact first; only after an identified independent lawyer has contacted you and specifically requested the material, send your warnings and any improvement plan. An independent employment lawyer can review it and act for you if it is worth pursuing.

For people seeking legal representation. For general information, please use our guides and tools.

First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.