What is JPPM?
This short form keeps appearing in letters about your dismissal claim.
JPPM stands for Jabatan Perhubungan Perusahaan Malaysia, the government department that sits between your dismissal and the Industrial Court.
What does JPPM do?
JPPM is the Department of Industrial Relations. It receives your Section 20 representation, assigns an officer to your file, and arranges conciliation between you and your employer.
It is not a court and does not decide who is right. It manages the process and tries to help both sides settle before the matter goes further.
Why does it matter to you?
JPPM is where your case lives for most of its early life. The officer there manages scheduling, keeps the file, and eventually decides whether conciliation has run its course.
Solicitors are not permitted to represent either party inside the conciliation meeting itself. Preparation before you walk in matters more than representation on the day.1
What happens when you contact them?
You can usually reach JPPM by phone or by visiting the branch handling your file. Response times vary, and silence is common while a file works through the queue.
Read JPPM conciliation for a fuller walkthrough of the meeting and what happens if the two sides cannot agree.
If your 60-day filing window has not closed, confirm it on the deadline calculator before your first contact.
If you are thinking of filing a dismissal case and want a lawyer to handle it, an independent employment lawyer can review your dates and advise whether to act.
If you are thinking of filing a dismissal case with JPPM, an independent lawyer can review your dates and documents. They can take it forward if you have grounds.
For people seeking legal representation. For general information, please use our guides and tools.
First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.
Common questions
Is JPPM the same as the Labour Department?
No. JPPM, the Jabatan Perhubungan Perusahaan Malaysia, handles dismissal and industrial relations disputes. The separate Labour Department deals with statutory pay and benefit complaints under the Employment Act.
Do I go to a JPPM office in person?
Usually yes, for the conciliation meeting itself, at the branch handling your case. You can start your initial representation in writing before any visit.
Sources
- At conciliation before the Industrial Relations Department, solicitors are not permitted to represent either party inside the meeting itself. Mah Weng Kwai & Associates, Unfair Dismissal
Keep reading
If you are thinking of filing a dismissal case with JPPM, an independent lawyer can review your dates and documents. They can take it forward if you have grounds.
For people seeking legal representation. For general information, please use our guides and tools.
First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.