Puchong SME workers

Forced to Resign From a Puchong Job

You were pushed to resign from a Puchong job and wonder if it counts as dismissal.

For people seeking legal representation. For general information, please use our guides and tools.

Puchong is a township of light manufacturing, retail and logistics businesses around IOI Mall Puchong and Bandar Puteri, home to many commuter families. Many employers here are small or mid sized, with HR handled informally.

That informality is part of why pressure to resign can build up gradually, through worse shifts, sudden duty changes or plain unfriendliness. It rarely arrives as a single dramatic incident.

Who does this page speak to?

If you worked at a light manufacturing, retail or logistics SME in Puchong and resigned because staying became unbearable, this page is written for you. A resignation pushed by an employer’s conduct can amount to forced resignation rather than a voluntary decision to leave.

Section 20 does not depend on the size of your employer, and Employment Act coverage no longer depends on pay.2 A small Puchong business has the same obligation to treat staff fairly as a larger one.

Where is a Puchong case heard?

Conciliation for a Puchong claim runs through the JPPM office for Selangor in Shah Alam (Jabatan Perhubungan Perusahaan Malaysia). JPPM tells you which Industrial Court branch hears the case.

A written representation must reach the Director General of Industrial Relations within 60 days of your resignation.1 Use the deadline calculator as soon as your last working day is fixed.

What is different about working here?

Family run SMEs around Puchong often do not put a change in duties or shifts in writing. A WhatsApp message about a new roster or a sudden reassignment can end up being your clearest evidence later.

What should you hold onto before you act?

Keep your appointment letter or contract, messages showing how your role or shifts changed, and a short timeline of events before you resigned. That build-up is worth writing down carefully.

Documenting it properly is what turns a vague sense of being pushed out into a workable Section 20 representation. A colleague who watched the change happen can back up your account.

If you want a lawyer to act, send your dates and what happened. An independent lawyer may review the facts and replies about whether and how they can act.

If you want an employment lawyer to take your Puchong forced resignation on, send the date and what happened. An independent employment lawyer may review the facts and replies about whether and how they can act.

For people seeking legal representation. For general information, please use our guides and tools.

First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.

Common questions

My employer in Puchong kept giving me the worst shifts until I quit. Does that count as being forced out?

It can, if the pattern was deliberate rather than a normal rostering issue. A sudden, sustained change aimed at making your role unbearable can amount to forced resignation. Write down when the pattern started and how it changed over time.

My employer near Bandar Puteri Puchong is a small family business. Does the law still apply the same way?

Yes. Section 20 coverage applies regardless of the size of the business or the wage paid. A small logistics or retail SME in Puchong has the same obligations as a larger company when it comes to a fair dismissal or resignation process.

Where would a Puchong case be heard?

Conciliation for a Puchong claim runs through the JPPM office for Selangor in Shah Alam, and JPPM tells you which Industrial Court branch will hear it.

Sources

  1. A worker dismissed without just cause or excuse may make a written representation to the Director General of Industrial Relations seeking reinstatement within 60 days of the dismissal under Section 20 of the Industrial Relations Act 1967. Mah Weng Kwai & Associates (accessed 2026-09-22)
  2. The Employment Act 1955 amendments in force from 1 January 2023 extended coverage to all employees regardless of wage and prohibit terminating an employee because she is pregnant. Malay Mail (accessed 2026-09-22)

If you want an employment lawyer to take your Puchong forced resignation on, send the date and what happened. An independent employment lawyer may review the facts and replies about whether and how they can act.

For people seeking legal representation. For general information, please use our guides and tools.

First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.