Dismissed in Pahang? Start at JPPM
Whether you worked at Kuantan Port or a Gebeng plant, your claim starts at this office.
Kuantan Port and the Gebeng petrochemical estate employ workers in heavy industry, and JPPM handles their dismissal claims alongside those from smaller employers.
Who files a case here?
A worker from the Gebeng petrochemical estate, a Kuantan Port logistics clerk and a shop assistant in a smaller inland town all lodge their representation with the same office.
The size of your workplace makes no difference to how your claim starts.
Does company size change how you are treated?
No. A dismissal from a major petrochemical operator goes through conciliation in the same way as one from a two-person retail shop.
The meeting format is the same whether your former employer runs a plant or a small local business.
What happens at conciliation?
You and your employer sit with an officer who works toward a settlement. Neither side may bring a solicitor into the room for that part.1
Speak to a lawyer beforehand, not during the meeting, so you arrive with a realistic sense of what settling might look like.
How does your case reach this office?
A written representation to the Director General starts this process and must reach them within 60 days of your dismissal.2 Confirm your exact date rather than estimating it.
If the meeting ends without agreement, your file moves to the Industrial Court, and JPPM confirms which branch hears it.
What should you prepare?
Pull together your contract, the dismissal letter and a plain, dated account of what led up to it, whatever industry your case comes from.
If you want a lawyer’s help before conciliation, send your industry and what happened. An independent employment lawyer can review the facts and reply about whether and how they can act.
If your work was based in Pahang and you are heading into conciliation, send your industry and what happened. An independent employment lawyer can review it and act if you have grounds.
For people seeking legal representation. For general information, please use our guides and tools.
First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.
Common questions
Which industries use this office in Pahang?
Kuantan Port and the Gebeng petrochemical estate are major industrial employers on the east coast, and this office also handles claims from smaller retail and service businesses.
I was dismissed from a smaller retail business in Kuantan. Does that go through the same process?
Yes. Conciliation works the same way for a small retail employer as for a large petrochemical plant. What matters is your employment, not the size of the company.
Does distance from the Klang Valley make this process slower?
No. The conciliation process follows the same rules nationwide. Location affects travel to your session, not the rules applied to your case.
Which Industrial Court hears my case if conciliation does not resolve it?
JPPM confirms which branch hears your case once it is referred, so there is no need to assume it in advance.
Sources
- At conciliation before the Industrial Relations Department, solicitors are not permitted to represent either party inside the meeting itself. Mah Weng Kwai & Associates, Unfair Dismissal
- An employee who considers they were dismissed without just cause or excuse may make a written representation to the Director General of Industrial Relations, asking to be reinstated, within 60 days of the dismissal. Mah Weng Kwai & Associates, Unfair Dismissal
Keep reading
If your work was based in Pahang and you are heading into conciliation, send your industry and what happened. An independent employment lawyer can review it and act if you have grounds.
For people seeking legal representation. For general information, please use our guides and tools.
First contact: general facts only, such as date, location, employment status and a short summary. Keep documents private until an identified independent lawyer contacts you and specifically requests them.